Managing Your Loan Account

You will automatically receive a statement on an annual basis from the date your loan account became active.
 
If you require a statement in the interim period, you can obtain an up to date statement through our automated system 24 hours a day.  Just call 0800 15 22 888*.
 
Please ensure you have your 16 digit Barclays Partner Finance agreement number as this will be required to access your loan account information.

If you’d like us to discuss your account details with a third party, please complete and sign a  Disclosure of Authority (PDF 230kb)  form and email it to Operations.Support@barclayscorp.com or return it by post to: Barclays Partner Finance, PO Box 2501, Cardiff, CF23 0FP

Please email a copy of your marriage certification, decree absolute or deed poll notice to Operations.Support@barclayscorp.com. Please include your 16-digit Barclays Partner Finance agreement number in your email.

To inform us of a change of address, please contact our Customer Services Team on 0800 15 22 888*.

For full details of how we use the information we collect from you, please read the Privacy Policy published on this site.

Your payments will usually begin one month after your agreement start date – depending on the type of loan that you have agreed to. Details can be found on your credit agreement or in the welcome letter we send when your account is opened.

Our text message service provides all customers with a first payment reminder five days before their payment is due.

We request that all our customers pay us by direct debit.

You can change your payment date by contacting our Customer Service Team on 0800 15 22 888*.

Payment dates can only be changed once in a 12 month period. Your preferred payment date must be in the same calendar month.

If you would like to set up, amend or reinstate a direct debit to make payments on your account, please complete the  Direct Debit Mandate (PDF 158kb), before emailing it to: Operations.Support@barclayscorp.com, or return it by post to: Barclays Partner Finance, PO Box 2501, Cardiff, CF23 0FP. 

You can make additional payments to your credit agreement in any of the following ways:

Standing order

You can set up a standing order to run alongside your direct debit.
For customers in the UK:
Account number: 70185604
Sort code: 20-19-90
 
For customers in the Republic of Ireland:
S/C: 99-02-12
Acc No: 42519201
International Payments – EURO
Account Name: Clydesdale Financial Services Limited
IBAN: IE47BARC99021242519201
Swift: BARCIE2D

Please use your 16-digit Barclays Partner Finance agreement number as the reference of your payment to make sure your payment reaches your account.

Debit card

Additional payments can be made by debit card over the telephone 24 hours a day through our automated service. Please dial 0800 15 22 888* and follow the instructions. We do not accept credit cards.

Cheque

Additional payments can be made by cheque.  Please make cheques payable to ‘Barclays Partner Finance’, ensuring that you write your 16-digit Barclays Partner Finance agreement number on the reverse, before posting to: Barclays Partner Finance, PO Box 2501, Cardiff, CF23 0FP

Please note: debit card payments take one working day. Deposits into our account in a Barclays branch take two working days. Bank transfers (BACS payments and standing orders) take 3-5 working days and cheques 5-10 working days. Please allow enough time for your payment to reach us.

No, we do not offer repayment holidays.

Please telephone 0800 15 22 888* to request a settlement figure 24 hours a day through our automated service.

You can settle your account in the following ways:

Standing order

You can set up a standing order to run alongside your direct debit.

For customers in the UK:
Account number: 70185604
Sort code: 20-19-90

For customers in the Republic of Ireland:
S/C: 99-02-12
Acc No: 42519201
International Payments – EURO
Account Name: Clydesdale Financial Services Limited
IBAN: IE47BARC99021242519201
Swift: BARCIE2D
 
Please use your 16-digit Barclays Partner Finance agreement number as the reference of your payment to make sure your payment reaches your account.

Debit card

Additional payments can be made by debit card over the telephone 24 hours a day through our automated service. Please dial 0800 15 22 888* and follow the instructions. We do not accept credit cards.

Cheque

Additional payments can be made by cheque.  Please make cheques payable to ‘Barclays Partner Finance’, ensuring that you write your 16-digit Barclays Partner Finance agreement number on the reverse, before posting to: Barclays Partner Finance, PO Box 2501, Cardiff, CF23 0FP

Please note: debit card payments take one working day. Deposits into our account in a Barclays branch take two working days. Bank transfers (BACS payments and standing orders) take 3-5 working days and cheques 5-10 working days. Please allow enough time for your payment to reach us.

If you’ve made an overpayment, please contact our Customer Service Team on 0800 15 22 888*.