Bereavement during the coronavirus
We understand this is a difficult time, made even more challenging by the coronavirus outbreak. This guide has details on how best to notify us of your loss.
Bereavement
How we can help and support you
Dealing with the financial affairs of someone close to you when you’re grieving is never easy. We hope our guide will help you through this difficult time.
What to do when someone dies
We’re here to give you practical guidance and support you every step of the way.
1. First steps
From registering the death to dealing with the person’s financial affairs, we’ll support you at every step.
2. Letting us know
Choose how you prefer to let us know about someone’s death. We’ll explain what to do at each step.
3. Financial and emotional support
You’re not alone – we’ll guide you through the practicalities, and let you know about ways to get further help.
Contact us
Phone
You can call us on 0800 1522 8881 (option 2) to speak directly to a dedicated adviser from our bereavement team.
Post
You can write to us at
BPF Bereavement Team
PO Box 2501
Cardiff, CF23 0FP
Please add your 16 digit account number to any documents you send us.
Useful reading
Definition of terms
Check our glossary for an explanation of any legal terms you’re unfamiliar with.